The days of one-way, outbound communications are over. To win in today’s customer-centric world, you need to understand what customers think, want, and expect at key points along the journey. You need to listen and respond in real-time and drive systematic improvements based on customer insights. To truly lead the customer experience race, you need an enterprise solution that revolutionizes how you collect and act on feedback.
With CallidusCloud CX Feedback powered by Clicktools, you have the industry’s most robust solution driving your entire feedback program from marketing to sales to service and support. Easily integrated with other enterprise solutions, such as Salesforce, you can weave dynamic surveys into existing workflows, create ongoing feedback loops that deepen relationships, and ultimately, strengthen the business.