CallidusCloud CX is the customer experience division of Callidus Software Inc. (NASDAQ: CALD), which operates as CallidusCloud, the leading provider of sales and marketing effectiveness software. CallidusCloud CX unites the technologies and expertise from the company’s feedback and gamification offerings, formerly marketed separately as Clicktools and Badgeville. The CallidusCloud CX suite also leverages online learning and training capabilities powered by Litmos by CallidusCloud, which continues to operate as an independent brand.
Now, under one roof, CallidusCloud CX customers have access to a comprehensive suite for managing customer and employee feedback, sales and service performance, and customer and employee engagement and learning. With this best-of-breed approach, CallidusCloud CX empowers organizations to deliver elevated experiences through better feedback, performance, and engagement cycles that continually improve customer and employee satisfaction, retention, and results.